Privacy Policy
Last Updated: 2 September 2026
This Privacy Policy describes how SavutiCloud ("we", "us", "our") collects, processes, and protects personal information when you use this website. We operate in Botswana and comply with the Data Protection Act of Botswana (Chapter 65:01) and applicable international standards. Please read this document carefully.
SavutiCloud is an educational platform providing information on sustainable technology solutions for homes and small businesses. We are registered and operating in Botswana. Our registered address is A1 Shop 1 & 2, Nzanzo Centre, Plot 904, Francistown, Botswana.
For the purposes of the Botswana Data Protection Act, SavutiCloud acts as the data controller for personal information collected through this website. This means we determine the purposes and means by which your personal data is processed.
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].
We collect personal information only when you actively provide it to us. The categories of information we may collect include:
Contact information: When you use our contact form or email us directly, we collect your name and email address as provided by you. We do not collect phone numbers through our website forms.
Message content: The content of any message you send us through the contact form is collected so that we can respond to your enquiry.
Technical information: When you visit our website, our hosting infrastructure may automatically collect standard technical data including your IP address, browser type, operating system, referring URLs, and pages viewed. This is collected at a server level and is standard practice for all websites.
Cookie data: We use cookies to store your cookie consent preferences. See our Cookie Policy for full details.
We do not collect sensitive personal information such as financial data, health information, or government identification numbers.
Personal information we collect is used strictly for the following purposes:
Responding to enquiries: When you contact us via the contact form or by email, we use your name and email address to respond to your message. This is the primary use of contact information collected through this website.
Website operation: Technical data collected by our hosting infrastructure is used to ensure the website functions correctly, to identify and address technical problems, and to understand general patterns of website use in aggregate form.
Legal compliance: We may process your personal information where required to comply with legal obligations under Botswana law or other applicable legislation.
We do not use your personal information for automated decision-making, profiling, or targeted advertising. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Under the Botswana Data Protection Act, we rely on the following legal bases for processing personal information:
Consent: Where you have provided explicit consent, such as by ticking the privacy checkbox on our contact form before submitting your enquiry.
Legitimate interests: For processing technical data necessary to operate and maintain the website, where our legitimate interests in providing a functional and secure website do not override your rights and interests.
Legal obligation: Where we are required by Botswana law or other applicable law to process or retain certain information.
You have the right to withdraw consent at any time where consent is the basis for processing. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
We retain personal information only for as long as is necessary for the purposes described in this policy.
Contact enquiries: Email correspondence and contact form submissions are retained in our email system for a period of up to 24 months from the date of the enquiry, unless ongoing communication requires a longer retention period or deletion is requested.
Technical logs: Server-level technical logs are typically retained by our hosting provider for a period of 30 to 90 days before being automatically deleted.
Cookie preference data: Cookie consent preferences are stored in a browser cookie with an expiry of 12 months from the date of consent.
When personal information is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to an individual.
We do not sell or trade your personal information. We may share information in the following limited circumstances:
Service providers: We use third-party service providers for website hosting and email services. These providers may process personal data on our behalf as data processors. We ensure that any such providers are bound by appropriate data processing terms.
Legal requirements: We may disclose personal information if required to do so by a court order, regulatory authority, or other legal process under Botswana law.
Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. We would notify affected individuals in such circumstances.
Any third parties who receive personal data from us are required to handle it in accordance with applicable data protection law.
Under the Botswana Data Protection Act, you have the following rights in relation to your personal information:
Right of access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: You have the right to request that inaccurate or incomplete personal information be corrected.
Right to erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to restrict processing: You have the right to request that we limit the ways in which we use your personal information.
Right to object: You have the right to object to processing based on legitimate interests.
To exercise any of these rights, please contact us at [email protected]. We will respond to all requests within 30 days. We may need to verify your identity before processing certain requests.
We take reasonable and appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.
Our website is served over HTTPS, which encrypts data transmitted between your browser and our servers. Access to personal information within our organisation is limited to personnel who need it to perform their responsibilities.
While we implement appropriate security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of personal information transmitted to or stored on our systems.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as required by the Botswana Data Protection Act.
This website is intended for adults. Our courses and resources are designed for homeowners, small business owners, and other adults making decisions about sustainable technology.
We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this document.
We encourage you to review this policy periodically. Continued use of the website after any changes constitutes acceptance of the updated policy. If changes are material, we will take reasonable steps to bring them to your attention.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: +267 241 5669
Address: A1 Shop 1 & 2, Nzanzo Centre, Plot 904, Francistown, Botswana
If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the relevant data protection authority in Botswana. The Botswana Data Protection Commissioner oversees the administration and enforcement of the Data Protection Act.